Every service is quoted for your home
Homes differ, so your final price is calculated from your quote and emailed to you with the service agreement. What never changes is what's included.
Three ways to be quoted
Pick cleaning, non-medical home care, or both together — the quote form asks only the questions your choice needs.
Standard Home Clean
Our signature top-to-bottom refresh that keeps a home feeling looked after week to week.
Deep Clean
The reset button. We reach the places a regular clean never gets to.
Move-In Clean
A detailed empty-home clean before you unpack and settle into your new place.
Move-Out Clean
Handover-ready cleaning that helps protect your damage deposit.
Non-Medical Home Care
Companion visits, homemaking, respite and overnight support for seniors and recovering adults. No medical tasks.
Recurring Care Plan
Weekly, bi-weekly or monthly visits with the same trusted helper.
Post-Renovation Clean
Fine dust removal after the trades have packed up.
Add-Ons
Build your clean exactly the way you want it.
Answer a few questions
Four short steps — about two minutes.
We price the real home
A written quote lands in your portal and inbox.
You approve, then we book
Nothing is charged until you say yes.
Why a quote can change
- The home is bigger, or has more rooms or levels, than entered.
- Add-ons are chosen later, or extras are found on the day.
- Heavier condition — building dust, pet hair, clutter or a first deep clean.
- Access, parking or travel outside our regular area.
Any change is shown on your quote before you approve it.
What's included in cleaning and care
Open any section to read the full list. Deep cleans and move-out cleans add detailed items on top.
What to do — and what not to do
A short, honest guide so families know exactly how care visits work in the home.
Please do
- Tell us the daily routine — wake times, meals, naps, favourite chair, TV shows
- Write down medications and where they are kept, so reminders are accurate
- Leave a spare key, lockbox code or door instructions with us in writing
- Keep walkways, stairs and the bathroom clear of cords, rugs and clutter
- Introduce the caregiver in person on the first visit if you can
- Share what your loved one enjoys — music, cards, gardening, stories, language
- Tell us immediately about falls, confusion, infections or hospital stays
- Ask for a care review any time the needs change
Please don't
- Don't ask a caregiver to give injections, wound care or hand out medication
- Don't ask for lifts or transfers that need equipment or two trained people
- Don't ask a caregiver to drive the client in the caregiver's own vehicle
- Don't leave cash, cards or valuables out for shopping — we use written arrangements
- Don't ask for pest control, mould removal, ladders or heavy furniture moving
- Don't hire our caregivers privately outside the agreement — they lose insurance cover
- Don't expect nursing judgement — for anything clinical we call Northern Health or 911
- Don't smoke or ask the caregiver to be around unsafe conditions during a visit
What we don't do
For safety and insurance reasons, these sit outside the scope of the service you selected.
- CleaningBiohazard, mould remediation or pest cleanup
- CleaningHeavy lifting of furniture over 20 lbs
- CleaningExterior windows above ground level
- CleaningCleaning up after pets that are unsupervised
- CleaningHoarding-level clutter (quoted separately)
- Home careMedication administration or injections
- Home careWound care, catheter or ostomy care
- Home careLifts, transfers requiring a mechanical lift, or two-person transfers
- Home careNursing assessments, diagnosis or any clinical decision-making
- Home careDriving a client in the caregiver's own vehicle